Last Updated: January 2025
1. Information We Collect
Arizona Direct Movers ("we," "our," or "us") collects information from you when you request a quote, book our services, or contact us through our website. This includes:
- Contact information (name, email address, phone number)
- Moving details (addresses, dates, inventory)
- Payment information (processed securely through third-party providers)
- Communication records (emails, phone calls, messages)
- Website usage data (IP address, browser type, pages visited)
2. How We Use Your Information
We use the information we collect to:
- Provide moving quotes and services
- Process payments and maintain records
- Communicate about your move via phone, email, and SMS
- Send service updates and promotional offers (with your consent)
- Improve our services and website
- Comply with legal obligations
3. SMS/Text Messaging
SMS Consent and Communications
By providing your phone number and consenting to SMS communications, you agree to receive text messages from Arizona Direct Movers including:
- Move appointment confirmations and reminders
- Service updates and crew arrival notifications
- Quote follow-ups and confirmations
- Moving day coordination messages
- Seasonal promotions and special offers
- Storage facility access notifications
Important SMS Information
- Privacy Protection: SMS consent is not shared with third parties or affiliates
- Message Frequency: Message frequency may vary based on your service needs
- Costs: Message and data rates may apply according to your carrier plan
- Opt-Out: To opt out at any time, text "STOP" to any message
- Help: For assistance, text "HELP" or visit arizonadirectmovers.com
- Carriers: Compatible with all major carriers including Verizon, AT&T, T-Mobile, Sprint
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (e.g., payment processors)
- Legal authorities when required by law
- Business partners with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure storage systems
- Limited access to personal information
- Regular security assessments
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
7. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us: